Flight delays
What if my flight is delayed?
Because there are so many factors involved, flight schedules cannot be guaranteed. Disruptions caused by weather, Air Traffic Control (ATC), or industrial disputes (strikes) are considered circumstances beyond our control for which we have no liability. We will make every effort to reimburse out of pocket expenses, such as taxi fares, telephone calls and meal charges that you may incur as a result of a flight disruption for which we are liable. In addition, under certain circumstances, hotel accommodations are provided.
- Ticket by mail or email
- Online reservations
- Lost Tickets
- Seat request
- Check-in time
- Upgrades
- Special meal needs
- Overbooking policy
- Carry on luggage
- Electronic devices on-board
- Baggage Allowance
- Unaccompanied children
- Travel during pregnancy
- Amenities for infants
- Incapacitated passengers
- Traveling with pets
- Reconfirmation
- Changing reservations
- Refunds
- Lost or damaged baggage
- Flight delays
- Miles&Smiles membership
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