Türk Hava Yolları

THY Academy, one of the most outstanding training centers in aviation industry, gives training services about 10.000 people each year with its trainers, specialized in their areas. Our academy has been applying ISO 9001 Quality Management System since 1998.

THY Academy addresses the training needs of cargo and passenger agents, universities and airlines besides Turkish Airlines at the areas which are given below:

• Technic
• Reservation
• Ticketing
• Cargo Operations
• Passenger Services
• Ground Handling
• Computer
• Personal Development and Quality

Our academy is able to serve about 800 people in two seperate buildings with 40 classrooms, one conference room – 120 seats capacity.
National and International Certificates and Approvals
• Certificate of TS-EN-ISO 9001:2000 QUALITY MANAGEMENT SYSTEM
• Certificate of EASA-147 MAINTENANCE TRAINING AND EXAMINATION CENTER
• Approval of Directorate General Of Civil Aviation - SHGM for Dangerous Goods Course
• All our commercial and ground handling trainings are approved by ICAO (International Civil Aviation Organization) and IATA (International Air Transport Association).

Being a leader as a training and consultancy centre prevailing trust and reliability, producing knowledge by universal criteria through innovation and commencing a new road in the aviation industry.

Mission:

Beside primarily for Turkish Airlines, providing training and consultancy services also for individuals, companies in the civil aviation industry and other institutions and establishments.

Norms

1. We, THY Academy staff, describe our raison as ‘to train’ and ‘to keep on continuous improvement’.
2. Our most precious source is human.
3. We never give up continuous learning and restrict it by time intervals.
4. We go forward by our mission and vision.
5. We work by means of targets and processes and evaluate our performance accordingly.
6. We are open minded, objective, just and knowledge sharing.
7. Being trustworthy, showing respect in relationships and consistency are important for us.
8. We work through the team soul of creativity, entrepreneurship and innovation.