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What's New & Announcements

Kredi kartı ibrazıCredit Card Presentation

Credit card presentation is not obliged for Elite Plus, Elite and Classic Plus Miles & Smiles Card members and for Classic Miles & Smiles members who has already earned 10.000 miles or has flown at least 6 (six) flights.

In order to be accepted to the flight , no credit card presentation required in case the credit card holder members have the circumstances given above.

 

Now,  it’s much easier to make your tickets upgrade to higher class! Now, it’s much easier to make your tickets upgrade to higher class!

According to Miles&Smiles program rules Elite and Elite Plus Card holders can have their flight class upgraded to business class at time of check-in by redeeming miles from their Miles&Smiles accounts as soon as there are available seats in business class for the requested flights. As of 09 Jun 2009 last minute upgrade service can be applied also for Classic and Classic Plus members under the same conditions with Elite and Elite Plus members. Furthermore first class last minute upgrade service can be applied for all Miles&Smiles members, Classic,Classic Plus, Elite, and Elite Plus members.
NOTE:  Offline stations can not apply last minute upgarde services for Classic and Classic Plus members.Offline stations are listed below.
Dubai, Sanaa, Damascus, Chisinau, St.Petersburg, Tashkent, Amman, Tehran, Tabriz, Aleppo, Nairobi, Simferepol, Riga, Helsinki, Muscat, Moscow,  Ekaterinburg, Tripoli, UFA, Bingaze, Bahrein, Doha, Dakar, Basel, Pristina, Sarajevo, Zagrep, Ljubljana, Tirana, Skopje, Dushanbe, Sao Paulo.

 

New application for Miles&Smiles upgrade award!

Miles&Smiles business upgrade class “J” will be changed to “Z” Class as of 29th June on Turkish Airlines flights. You are required to have a valid and paid Economy Class ticket for Y, B, M, K, H, S classes for upgrade to Business Class.
 
Turkish Airlines introduces new early check-in procedure...hspace=Turkish Airlines introduces new early check-in procedure...
Turkish Airlines, in a statement issued today, said passengers must arrive at Istanbul’s Ataturk Airport early enough to complete all the formalities. As part of its busy summer schedule, Turkish Airlines will launch its new early check-in and baggage drop-off procedure for all of its passengers starting on Friday, May 1 at Istanbul’s Ataturk Airport. For more information please  click.


 
Hertz is now our new Program Partner!Hertz is now our new Program Partner!
Hertz is the leading car rental company in the world serving in more than 150 countries with more than 7,000 locations and now become one of our Miles&Smiles Program Partners. You may earn 500 Bonus miles to your Miles&Smiles account through your car rentals from Hertz in Turkey. For more information please  click.

 
A New Application for Companion Tickets
After 30 April 2009 a new rule will be applied for Miles&Smiles companion tickets. Companion ticket and the paid ticket must be issued for the same route and both passengers should travel together on the first flight of the trip. The return flights can be flown in different dates and the other companion tickets cases are not be issued.
 

New Advantages for Our New Members
After you apply for Miles&Smiles membership your card will automatically be sent to your address once you fly with Turkish Airlines or any of Star Alliance Member Airlines. You dont need to earn 3.000 statü miles anymore. Until you receive your card, you may earn miles by using either your membership number or your temporary card. You can use your temporary card until receiving the original one. Just apply for Miles&Smiles membership for exclusive benefits.

 

Miles&Smiles member can earn miles from shopping on technology chain store Bimeks!
Advantages of the many opportunities designed for Miles&Smiles member are still going on...As a Miles&Smiles member, you can earn miles when travelling on Turkish airlines and other Star Alliance member airlines flights, program partner hotels, car rental companies also Shop&Miles credit card, and now, Miles&Smiles member can earn miles from shopping on technology chain store Bimeks which is the most popular and one of the leader in the Turkey. Miles and Smiles member will be able to shop at the home of the “best price guarantee” while also earning bonus miles and shopping among the lowest prices in the market. Members will be able to earn, for every 1 Euro spent,: 1 mile for Classic Card holders, 2 miles for Classic Plus card holders, 3 miles for Elite Card card holders, and 4 miles for Elite Plus card holders. .For more information please click.

 
Star Alliance Upgrade Award
SAUA (Star Alliance Upgrade award) is now available on Air China and Shanghai Airlines flights as well. Online booking is the best way to book your Star Alliance upgrade whereas you can also contact Miles & Smiles Call Center for your Star Alliance Upgrade requests. For detailed information, please click.

 

Guarantied Tickets
The reservation class A and Z for seat guarantied tickets has been changed to X and I Class as same as capacity controlled award ticket as of 1st April . You are kindly requested to specify your choice while you make your reservation.

 

Now we are closer to you...

You can now learn your Miles&Smiles mileage balance and also update your e-mail address via SMS using your mobile phone. All you have to do is send an SMS in the format bellow to 0532 444 0 849*

Phone number for SMS: 0532 444 0 849
Mileage balance: MILES TKXXXXXXXXX
E-mail confirmation: E-MAIL TKXXXXXXXXX YOUR E-MAIL ADDRESS
*From outside Turkey: +90 532 444 0 849




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