Upgrade
The opportunity to upgrade is within your reach!
As a member of the Miles&Smiles Program you can have your paid Economy Class ticket, with which you can accrue miles on the scheduled flights of Turkish Airlines, upgraded to Business Class in return for miles.
Upgrade your flight class... It's so easy!
You are required to have a valid and paid Economy Class ticket eligible for mileage accrual with confirmed reservation to get yourself upgraded to Business Class.
You can take advantage of upgrade benefits applicable only on flights operated by Turkish Airlines, provided that you have a confirmed reservation in Business Class.
You can make the reservation for your upgrade at Turkish Airlines Sales and Reservation Offices, or at our authorized agents, upon presenting your membership number.Please remember to provide your Miles&Smiles membership card and present your paid tickets while giving a written request to Turkish Airlines Sales Offices.
The miles required are automatically deducted from your Miles&Smiles membership account once upgrade transactions have been completed.
Please remember that it is important and necessary to have your upgrade stated on your ticket. Therefore, you must have completed upgrade transactions, at latest 1 day prior to departure, at the sales offices of Turkish Airlines.
PLEASE REMEMBER: UPGRADING IS NOT POSSIBLE AT CHECK-IN OR PRIOR TO BOARDING THE AIRCRAFT.
Important notes with regard to upgrading:
It may not be possible to upgrade your ticket during certain times of the year especially in the high season and on routes of high demand.
The mileage amount as a return for your Economy Class Ticket is credited to your membership account.
If you have your ticket upgraded by spending miles from your Miles&Smiles membership account, you cannot use companion tickets in an upgraded class.
Your upgraded ticket is subject to the same conditions as your Economy Class ticket.
The total miles required for upgrade is the same for adults and children.
The miles required for upgrade are deducted from the member's own account. In case of insufficient miles accumulated, miles cannot be pooled with those of other members.
Travel agents are not authorized to make upgrades.
An upgraded ticket is subject to precisely the same rules and conditions of the original ticket.
If the upgraded ticket is returned, it can be refunded according to the regulations of the original ticket.
Free tickets and companion tickets cannot be upgraded.
Upgrade is not possible on code-share flights where Turkish Airlines is not the operating carrier.
Upgrading is applicable for one-way travel only.
